USE COUPON CODE 'KURA10' AT CHECKOUT FOR 10% OFF ON FIRST ONLINE PURCHASE
Terms & Conditions
Please read these terms and conditions below before placing any orders.
By using this website you are agreeing to be bound by these terms and conditions.
Orders
Thank you for placing an order with Kura Manuka! We will process it as soon as we can.
Shipping Policy
We use Australia Post to ship orders. We charge the shipping amount to you in addition to the purchase price. When you place an order, the shipping amount will be displayed.
We offer free shipping within Australia for purchases over $180.00.
We aim to process your order within three days of receiving it. During busy periods, we ask for your patience. It may take us more time to process and send orders.
Once your order is dispatched you will receive an Australia Post tracking number that will be sent to the email address you have entered when ordering.
Australia Post usually delivers to capital cities in Australia in two to three days, and to other destinations within Australia in four to ten days.
Please note that we seek to minimise waste by reusing packing materials for our shipping.
Returns, Exchanges and Damaged or Faulty Products
We make sure that our goods for sale are faithfully represented online. Please choose your purchases carefully because we only refund for faulty products.
We carefully check all items before we send them and make sure they are properly packed.
If an order arrives and is damaged or faulty, please email us with details including: your name, address, email and phone number; your order number and the date it was placed; photos and a description of the damage; your preference for an exchange or a credit.
Our Website
We carry a wide range of unique products. We take care to ensure that the photographs on our website truly capture the colour of our products. But please note that differences in computer screens means that what you see may differ slightly from the original product.
Please note that we carry many products that are handmade originals that can contain minor imperfections that add to their character.
We have taken all reasonable steps to ensure that the information on our website is accurate.
All prices on our website are in Australian Dollars and include 10 per cent GST.
Privacy
We will not share your personal information with third parties.
By providing us with your contact details, you give us the authority to use those details to contact you in the future for sales and promotions.
You can opt out at any stage.